One day, General Motors Customer Service Department received a letter, "This is the same thing I wrote for the second time, I will not blame you did not reply to me, because I think that other people would think I was crazy , But this is a fact.
My family has a habit of every day, after dinner, when to do so in a dessert of ice cream. As the ice cream taste, so our family voted on the day after meals to eat what tastes, I decided to buy a car.
But since I bought a new Pontiac Jacques (author note: This is a brand of GM's), I have to buy ice cream during the journey took place on the issue.
Every time I buy vanilla taste, I come out from the store made on the car fixed. However, if the taste to buy other, launched on the very shun. I am really very serious, despite the unwanted sounds: Why is it that when I bought vanilla ice cream to strike it, and I do not care when buying other tastes, it a live dragon? Why? "
In fact, the general manager of the Customer Service Department of the letter's really doubts, but he sent an engineer to see how.
When the engineers to look for this man, was surprised to find the letter is from a successful career, optimistic, and the subject of higher education.
Engineers with this man of the time to just run out in time for dinner, then a two Jianbu onto the car to the ice cream shop to open. The result is that evening, vanilla flavor, vanilla ice cream bought back to the car, another car Xiudou (SHUT DOWN) had. The engineer later to turn up for three nights.
The first night, chocolate ice cream, all right car.
The second night, strawberry ice cream, the car is also all right.
Late in the third, vanilla ice cream, cars, "Xiudou."
The logical thinking engineers, to believe that at this time or never this man's car on the vanilla allergies.
As a result, he still does not give up arrangements to continue the same trip, hoping to solve this problem. Engineers started from scratch a note of what has happened up to now all the details, such as time, the type of oil used cars, car and back out of time ... ...
According to statistics, he made a conclusion that this man bought vanilla ice cream than the time spent by other less taste.
Why? This is because all the vanilla ice cream is a taste of the best-selling stores in order to let customers quickly and every time it's taken hold, particularly vanilla flavor of the place in front of the shop; As for the other flavors were placed in the back-end.
Now, engineers have to know the question is why this car will be re-activated from the flame to the relatively short period of time when Xiudou? The reason is very clear and not because the relationship between the vanilla ice cream, engineers quickly come from the hearts, the answer should be "vapor lock."
When this man to buy other food, due to the relatively longer time, the engine has sufficient cooling time, re-launched when there is no significant problem. But the buying tastes of herbs, flowers due to the relatively short period of time, the engine is too hot not to the extent that the "chain steam," there is sufficient cooling time.
This solved the problem
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